Learn how to indentify your case-sensitive Entra ID Email which is used to activate your account.
Finding Your Case-Sensitive Entra ID Email Address
⚠️ Only administrators with an active Microsoft license are able to activate your account.
- Navigate to https://entra.microsoft.com/ > Users > All Users.
- Click the licensed administrator account you will use to activate your account (activation instructions here).
- Click on Properties, as shown in the screenshot below.
- Provide the case-sensitive email address in the Email field to Preava in order to provision your account, as shown in the screenshot below.
Why a Licensed Administrator Account is Required for Activation
- GraphAPI Access: GraphAPI is used to to invite users via email and match them to your organization. Accessing the GraphAPI requires a licensed account.
- Admin Privileges: Admin privileges are necessary to authorize the use of your Entra ID tenant as an identity provider, so that users can SSO.